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fulfilmentcrowd delivers record-breaking year

Chorley-based fulfilmentcrowd

A Lancashire-headquartered fulfilment services and technology provider has reported record breaking growth. Chorley-based fulfilmentcrowd has seen its turnover rise by 42 per cent to £6.7m in the last financial year.

It says that strong customer acquisition, backed by the growth of eCommerce and a rebrand and upgraded software platform, has been behind a surge in clients over the year. Fulfilmentcrowd, which operates a centre of excellence facility at Matrix Park, has added 115 new clients – a fourfold increase on the on the previous 12 months.

Growth has been particularly strong in the health, beauty and fashion retail sectors, with high-profile contract wins including Bear Grylls Ventures, Bamboo Bamboo and Banco Santander.

The company says future success will be driven by its “innovative sharing model”, which provides “elastic storage and dispatch capacity” through a network of Fulfilment Network Partner centres (FNPs).

More than 25,000 items were dispatched per day in surge conditions such as Black Friday
Total managed capacity now stands at 95,000 sq ft across six UK sites, with more than 25,000 items dispatched per day in busy times such as Black Friday.

Lee Thompson, sales and marketing director, said: “We have proven a radically new approach to eCommerce logistics and this will soon take on an international flavour with the opening of new partner centres across the globe, putting us in a great position to sustain our growth post-Brexit.

“Importantly, our turnover growth is driving better margins as we leverage higher volumes and world-leading technology to make productivity gains across the business.”

He added: “Our objective is to become the UK’s first fully sustainable fulfilment provider by 2021 supported by investment in renewables, reduced energy consumption, elimination of plastic waste and low-emission delivery.”